AgentBuddy answers your phone, writes your quotes and chases your invoices, so you can stay on the tools.
●Starting at NZ$29 a month plus usage. No card to start.
Security installers get the call the morning after a break in, when the customer wants someone there today. AgentBuddy answers, takes the property details, and books the visit while you are still pulling cable in someone's ceiling.
A customer wants cameras today. AgentBuddy treats it as urgent under your rules, takes the property details and either books the first slot or puts them through to you.
A caller wants four cameras on a two storey house. AgentBuddy takes the layout and cabling situation and books a site visit with the details attached.
A monitoring contract is up. AgentBuddy contacts the customer, explains the options in your words and books the renewal.
Yes, if you tell it to. You set what counts as urgent and whether it books the first slot or rings your phone directly.
It answers with what you have given it and hands anything technical back to you rather than inventing a spec.
It follows up contracts coming up for renewal, which is recurring revenue most installers never get around to chasing.
AgentBuddy introduces itself as your assistant and never pretends to be you. Most callers care that someone picked up and booked them in. If a caller asks for you directly it takes a message or puts them through, depending on the rule you set.
It says so rather than guessing, takes the details and passes the question to you. You give it a pricing range it is not allowed to quote outside, so it cannot commit you to a number you would not have given yourself.
No. You keep your number and forward it to AgentBuddy, either all the time or only when you do not pick up. You can turn forwarding off whenever you want, and calls come straight back to your phone.
AgentBuddy starts at NZ$29 a month plus 25 cents for each customer conversation it handles. You pay for conversations that actually happen, so a quiet week costs less than a flat-out one.
Most security installers working on their own land between NZ$45 and NZ$130 a month once usage is counted.
Several vans and a steady stream of callers usually sits between NZ$150 and NZ$400 a month.
You choose a monthly ceiling. AgentBuddy stops taking new conversations once it is reached, so the bill cannot run away on you.
No setup fee, and no card needed to start.
Every security installer deals with the phone somehow. This is how the usual options stack up.
| Letting it ring out | Free | Most callers do not leave a message. The ones who do have usually rung the next security installer on the list first. |
|---|---|---|
| A phone answering service | Per call | Takes a message and passes it on. It cannot quote your work, book into your calendar or chase an unpaid invoice. |
| A part-time receptionist | Wages, plus holidays | Covers office hours. The 9pm call still reaches nobody, and you carry the cost in a quiet month. |
| AgentBuddy | From NZ$29 a month | Answers day or night, books the job, sends the quote and follows up on the money, in your name and your rules. |
We book them late afternoon or after five, because you are on a job all day.
The jobs you take, the ones you turn down, roughly what you charge, and what should happen when someone rings after hours.
It answers as your business, in the name you chose, working to the rules you gave it. Live by the end of this call.
A fortnight later we go through calls it actually handled and tighten anything that reads wrong.
One more round on whatever the first month turned up. After that it just runs.
Leave your details and we will get you set up with founding pricing.
Join the New Zealand security installers letting AgentBuddy answer the phones, quote the jobs and chase the money.
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AgentBuddy