AgentBuddy answers your phone, writes your quotes and chases your invoices, so you can stay on the tools.
●Starting at NZ$29 a month plus usage. No card to start.
Excavation contractors miss calls all day because you cannot hear a phone from the seat of a digger. AgentBuddy answers every one, works out the site, the access and the machine needed, and books the look before the caller rings someone else.
A caller wants a pool hole dug. AgentBuddy asks about site access, gate widths and services, so you know which machine to bring before you commit.
Someone asks what a day costs. AgentBuddy quotes your day rate and float fee inside the range you set, so there is no surprise on the invoice.
The phone rings for the fifth time while you are in the cab. AgentBuddy takes all five, books two and tells you about the other three at smoko.
It asks the access questions you would ask, such as gate width and slope, and puts them on the job so you are not turning up with the wrong digger.
It quotes the day rate and float fee you give it, and will not go outside your range.
That is the main reason excavation contractors use it. It answers every call while you are in the cab and you catch up at a break.
AgentBuddy introduces itself as your assistant and never pretends to be you. Most callers care that someone picked up and booked them in. If a caller asks for you directly it takes a message or puts them through, depending on the rule you set.
It says so rather than guessing, takes the details and passes the question to you. You give it a pricing range it is not allowed to quote outside, so it cannot commit you to a number you would not have given yourself.
No. You keep your number and forward it to AgentBuddy, either all the time or only when you do not pick up. You can turn forwarding off whenever you want, and calls come straight back to your phone.
AgentBuddy starts at NZ$29 a month plus 25 cents for each customer conversation it handles. You pay for conversations that actually happen, so a quiet week costs less than a flat-out one.
Most excavation contractors working on their own land between NZ$45 and NZ$130 a month once usage is counted.
Several vans and a steady stream of callers usually sits between NZ$150 and NZ$400 a month.
You choose a monthly ceiling. AgentBuddy stops taking new conversations once it is reached, so the bill cannot run away on you.
No setup fee, and no card needed to start.
Every excavation contractor deals with the phone somehow. This is how the usual options stack up.
| Letting it ring out | Free | Most callers do not leave a message. The ones who do have usually rung the next excavation contractor on the list first. |
|---|---|---|
| A phone answering service | Per call | Takes a message and passes it on. It cannot quote your work, book into your calendar or chase an unpaid invoice. |
| A part-time receptionist | Wages, plus holidays | Covers office hours. The 9pm call still reaches nobody, and you carry the cost in a quiet month. |
| AgentBuddy | From NZ$29 a month | Answers day or night, books the job, sends the quote and follows up on the money, in your name and your rules. |
We book them late afternoon or after five, because you are on a job all day.
The jobs you take, the ones you turn down, roughly what you charge, and what should happen when someone rings after hours.
It answers as your business, in the name you chose, working to the rules you gave it. Live by the end of this call.
A fortnight later we go through calls it actually handled and tighten anything that reads wrong.
One more round on whatever the first month turned up. After that it just runs.
Leave your details and we will get you set up with founding pricing.
Join the New Zealand excavation contractors letting AgentBuddy answer the phones, quote the jobs and chase the money.
Get started
AgentBuddy